Website maintenance means keeping the software running your website up to date, secure and upgrade-able. Hosting is included on any of our maintenance plans.
Without maintenance, your site will eventually experience issues such as; hacking, Google penalties, blacklisting, site errors or sluggish site speed. As Google rolls out new SEO rules almost daily, you will also lose your position in search unless you do something to maintain your site besides just leaving it.
Content tweaks that take under 12 minutes (e.g. text and minor image updates) are included with the yearly maintenance fee. This could be;
Changing five names and email addresses
Adding a blog post with one image
Embedding a YouTube video on a page
Uploading a PDF file
Adding a styled button
Changing the colour of a graphic / text.
Just send us the files.
No Maintenance Plan?
This is what Amanda experienced in late 2015 . . .
Amanda says . . .
Geoffrey Multimedia saved me. My website had been hacked, I had lost my c-panel passwords and was ready to cry. I anticipated it costing heaps and becoming a drama. But no! Edwin efficiently and elegantly answered my call for help, got me back up and running within hours (the same day!) and gave me a great website maintenance plan price to keep it running, healthy and up to date forever (or as long as I wanted it).
I am still stunned at the great service, price and thrilled that I can support an AUSTRALIAN business rather then sending my money overseas to save a few bucks. Thanks a bunch, Edwin!
Seriously. If you have a website, you need a Webmaster. A managed website means you don’t worry. Website maintenance means your site stays 100% healthy and from only $349pa (per CMS website including hosting) it’s a bargain.
For a yearly price, we include minor site content updates (such as updating staff info, adding new images, simple text changes and deleting old info).
What we actually do . . .
Besides keeping your main CMS software up to date and hosted on a LiteSpeed (blisteringly fast) server, we;
Fix issues that arose from not being managed in the past (e.g. clean up database, dead links)
Obscure login pages to prevent hacker attacks (usually done immediately)
Test for malware and clean your site if bugs are found (the #1 reason why sites “break”)
Check site health and remove it from blacklists (e.g. Google, Norton etc.)
Add code which tells Google to re-index every page you update (great for SEO).
Add your site to Google Search Console to monitor inconsistencies & SEO issues
Remove non-working links (Googlebot often stops reading your site if it discovers dead links)
Check forms are working and add security measures (prevents bots injecting malware into your Db)
On-site back-up of form data. This means you will never lose a lead!
Custom PHP functions updated (e.g. events / calendar / Google Maps / other PHP libraries)
Communicate with your hosting people (if you are not hosted with us).
Walk you through any aspect of your site over the phone. Including stuff we didn’t do.
Regular Check-ins (weekly and monthly)
Update 3rd party software updates (plugins, extensions, PHP mods and tweaks).
Minimizing the size of your html, js and css files (speeds up your site for SEO).
Respond and fix issues discovered by Google Search Console (good SEO)
Black Hat SEO checking (client misadventure or poor “SEO tweaking”)
Remove non-working links (Google stops crawling when it discovers dead links)
Redirect old pages to new ones to preserve link juice.
Prevention of Denial of Service attacks (DoS attacks) when possible.
Fix site access issues or site lock-outs (including creating new logins)
Monthly site clean & anti-virus protection
Answer all email queries or phone calls (9am-5pm weekdays Perth time)
Fix navigation / menu issues when adding new pages / posts / images.
Resolve site crashes.
Remove suspicious or mis-behaving files.
Block countries where hacking originates (if you need this).
Communicate with your server (if you are self-hosted).
Walk you through any aspect of your site over the phone.
Jobs under 12 minutes are done for FREE on a Geoffrey Maintenance Plan.
NB: Large community sites cost around $649pa
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